What Are the Risks for Salesforce Implementation Companies?
- Misconfiguration of objects, fields, or automations
- Incompatibility between Salesforce and third-party systems
- Project failure leading to client claims
- Data breach due to cybersecurity lapses during the implementation
- Delays or budget overruns
Which Insurance Coverages Are Relevant?
- Professional Liability (Tech E&O) – Covers claims related to professional negligence and direct or indirect financial loss to the client.
- Cyber Insurance – Comprehensive protection against data breaches, cyberattacks, or privacy violations during the project
- Directors & Officers (D&O) Insurance – Protects company leaders from personal claims related to management decisions
- General Liability (Third-Party) – Covers bodily injury or property damage to third parties during on-site work
- Employers’ Liability – Ensures protection for workers injured during the course of employment
- Property Insurance – Covers the company’s equipment (computers, servers, office gear) from damage, theft, or malfunction
Why Lamda?
- Extensive experience insuring CRM implementation companies – including Salesforce specialists
- Tailored coverage to meet client contract requirements
- Backed by experts in law, insurance, and risk management
What to Check Before Purchasing Implementation Insurance?
- Does the policy cover work for international clients?
- Are there exclusions for “loss of anticipated profit”?
- Is the policy compliant with contracts involving public or government entities?
- Are subcontractors, freelancers, and third-party vendors included in the coverage?